Purpose

• The Client understands that the purpose of Untigering Parent Coaching is to help them develop skills as a parent and implement plans to address problems that they identify and describe. This coaching is designed to help them better understand and connect with their children, gain skills to regulate their own emotions and reactions, and problem solve in positive, peaceful, power-sharing ways. Issues discussed during coaching will be within the scope of parenting and/or unschooling.

 

Coaching vs. Therapy

• The Client understands that Iris Chen is not a licensed therapist and that parent coaching is not a substitute for counseling, couple’s therapy, psychotherapy, psychoanalysis, mental health care, or substance abuse treatment. They Client will not use it in place of any form of diagnosis, treatment or therapy.

 

Commitment

• To honor each others’ time, the Client understands that they are responsible to show up for the time we have scheduled. They must give 24 business hours’ notice to cancel or reschedule a coaching session. If they are unable to keep their appointment because of an emergency, they can reach out to Iris to see if rescheduling is a possibility.
• The Client understands that while Iris will make suggestions and offer advice as part of the Untigering Parent Coaching process, they assume full responsibility for deciding which actions to take and will not hold Iris legally responsible for any undesired outcomes.
• The Client understands that if their needs are not being met, they can tell Iris so we can refine our work or agree to bring it to an end.

 

Format

• The Client understands that Untigering Parent Coaching sessions are approximately 1-hour long and will take place over Zoom (or by phone), preferably with the camera on. They further understand that phone and electronic communications are not secure, and that if we use these methods, their privacy is not ensured.

 

Confidentiality & Informed Consent

• Confidential information refers to any data or information relating to the Client, which would reasonably be considered to be private or proprietary to the Client and that is not generally known and where the release of that Confidential Information could reasonably be expected to cause harm to the Client.
• The Coach agrees that they will not disclose, divulge, reveal, report or use, for any purpose, any Confidential Information which the Coach has obtained, except as authorized by the Client. This obligation will survive indefinitely upon termination of this Agreement.       
• The Client understands that the Coach may be required to breach confidentiality by a court of law. Breaches of confidentiality, in which the Coach is obligated to report confidential information, are specific in only two instances:
  1. If she has information that indicates that a child, elderly, or disabled person is being abused or neglected, she is obligated by law to report this information to the appropriate local agencies for the protection of that person.
  2. If a client is in imminent risk to him/herself or makes threats of imminent violence against another person, she is required by law to report this to the appropriate local agencies for protective action.

1.  

Though these situations rarely occur in coaching, when and if they do occur,  the Coach will do their best to communicate in advance any necessary and legally obligated protective action that they may take.

Payment

• The Client understands that payment is to be made electronically at least 24 hours in advance of the actual appointment through Calendly or Stripe invoice.
• All monetary amounts referred to in this Agreement are in USD (US Dollars). The Client understands the fee is:
  • $150 for one 1-hr session
  • $850 for six 1-hour sessions
  • $2000 for 12-week package
• Payment plans are available and may involve a higher rate.
• Since coaching is not therapy, the Client understands that they cannot submit a claim to their insurance company. It is up to the Client to determine whether they are able to submit to their HSA, should they choose to do so.

 

Cancellation Policy

• Cancelled appointments require a minimum of 24 hours notice. The Client understands that meetings cancelled with more than 24 business hours’ notice can be rescheduled. Missed or cancelled sessions with less than 24 hours advance notice will be forfeited.

Dispute Resolution

• In the event a dispute arises out of or in connection with this Agreement, the Parties will attempt to resolve the dispute through friendly consultation.
• If the dispute is not resolved within a reasonable period then any or all outstanding issues may be submitted to mediation in accordance with any statutory rules of mediation. If mediation is unavailable or is not successful in resolving the entire dispute, any outstanding issues will be submitted to final and binding arbitration in accordance with the laws of California, USA. 
  

Governing Law

• It is the intention of the Parties to this Agreement that this Agreement and the performance under this Agreement, and all suits and special proceedings under this Agreement, be construed in accordance with and governed, to the exclusion of the law of any other forum, by the laws of California, USA, without regard to the jurisdiction in which any action or special proceeding may be instituted.

Waiver

• The Coach can’t promise specific results from enrolling in this program. The Client’s results are solely based on the work they put in. However, the Coach will provide training and guidance on best practices of what has worked for other Clients, with support and guidance throughout the process.